FAQ's

·         How do I register to become a member of www.ktsclickworld.com?
Fill ups our Application form which is given by us and Within seven working day, you will receive your unique login ID and password from Ktsclick.

·         Can I change my User Name and Password?
Each User Name has unique identity and cannot be change but yes you can change the password by clicking “Reset Password” under “Home” tab.

·         How can I sign in to my account, if I forgot the password?
There is a option of Forgot password below the “login” button on the home page. Click on Forgot password, you will receive a new password through Email.

·         What are the benefits to become a member of Ktsclick.com?
As you are valuable Ktsclick partner, you will get the discount on every sales of Air Tickets, Hotel reservations, Holiday Packages, LTC, Insurance and other travel services.

·         Can I speak to Travel Consultant, If I require any help?
Yes, You can call at any time at our helpdesk number +913340670033. We are providing round the clock service to your valuable partners.

·         Can I add my own service fee?
Yes, you can add your own service fee.

·         How can I pay to purchase the travel products from Ktsclick Portal? 
You can make a payment either through Credit card/Debit Card or through cheque / Demand Draft or RTGS/NEFT.

·         How do I make a payment on Ktsclick Portal?
You can make a payment by clicking on “Recharge My Account” under Home tab in My Account. It is mandatory to upload the limit in the respective account.

·         How do I know that my credit card information is safe?
Ktsclick is protected by SSL (Secured Socket Layer) technology by VeriSign, who are the leaders in the encrypted technology.

·         Do I need to confirm my reservation before fly?
No, you don't. Only for Middle east sector, you have to take call to the airline for OK to Board Message.

·         How do I get E Ticket?
Ktsclick provides you the ticket on the Portal. You can take the printout of the E ticket from the portal.

·         How do I get the boarding pass?
You have to show the E-ticket along with the Positive Identification at the time of check in.

·         How do I cancel the flights?
You have to put a request on the Portal. There is a option to cancel the ticket once you search or respective booking using various parameters available in the portal.

·         Is there any cancellation policy set by the airline?
Yes, it defers for airline to airline, classes to classes and fare basis to fare basis therefore we always suggest our valuable partners that the request should reach use at least four hours prior to NO SHOW.

·         What are the cancellation charges?
The cancellation charge depends on the airline, sector, class of booking, and time of cancellation.

·         What is the maximum number of seats, I can book through Ktsclick portal?
You can book maximum 9 seats at one time (Except Jetlite).